{"id":11170,"date":"2023-01-26T14:01:50","date_gmt":"2023-01-26T19:01:50","guid":{"rendered":"https:\/\/www.neuro-concept.ca\/?page_id=11170"},"modified":"2025-07-10T11:07:57","modified_gmt":"2025-07-10T15:07:57","slug":"elementor-11170","status":"publish","type":"page","link":"https:\/\/www.neuro-concept.ca\/en\/elementor-11170\/","title":{"rendered":"Confidentiality"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"11170\" class=\"elementor elementor-11170 elementor-1859\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52965ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52965ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cec7840\" data-id=\"cec7840\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f099d0 elementor-widget elementor-widget-text-editor\" data-id=\"1f099d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"213\" data-end=\"230\">Privacy Policy<\/h2>\n<p><\/p>\n<p data-start=\"232\" data-end=\"262\"><strong data-start=\"232\" data-end=\"262\">Last updated: 07\/10\/2025<\/strong><\/p>\n<p><\/p>\n<p data-start=\"264\" data-end=\"676\">At <strong data-start=\"267\" data-end=\"284\">Neuro-Concept<\/strong>, we are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it, and your rights, in accordance with applicable laws in Qu\u00e9bec and Canada, including the <strong data-start=\"505\" data-end=\"593\">Act Respecting the Protection of Personal Information in the Private Sector (Qu\u00e9bec)<\/strong> and the <strong data-start=\"602\" data-end=\"675\">Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong>.<\/p>\n<h3 data-start=\"678\" data-end=\"709\">1. Information We Collect<\/h3>\n<p><\/p>\n<p data-start=\"710\" data-end=\"762\">We may collect the following personal information:<\/p>\n<ul>\n<li data-start=\"765\" data-end=\"829\">Identification information (name, email address, phone number)<\/li>\n<li data-start=\"765\" data-end=\"829\">Health-related information necessary for care (with your explicit consent)<\/li>\n<li data-start=\"765\" data-end=\"829\">Technical information (IP address, cookies, browsing data)<\/li>\n<li data-start=\"765\" data-end=\"829\"><strong data-start=\"974\" data-end=\"997\">Credit card numbers<\/strong>, collected strictly in the context of our late cancellation policy and to secure payment processing.<\/li>\n<\/ul>\n<p><\/p>\n<p data-start=\"1100\" data-end=\"1211\">This information is collected directly from you via our online forms, emails, phone calls, or in-person visits.<\/p>\n<h3 data-start=\"1213\" data-end=\"1249\">2. Purposes of Data Collection<\/h3>\n<p><\/p>\n<p data-start=\"1250\" data-end=\"1296\">We use your data for the following purposes:<\/p>\n<ul>\n<li data-start=\"1299\" data-end=\"1340\">Managing appointments and medical files<\/li>\n<li data-start=\"1299\" data-end=\"1340\">Communicating with you regarding our services and updates<\/li>\n<li data-start=\"1299\" data-end=\"1340\">Processing payments and enforcing our late cancellation policy<\/li>\n<li data-start=\"1299\" data-end=\"1340\">Improving our services and website functionality<\/li>\n<li data-start=\"1299\" data-end=\"1340\">Complying with legal and regulatory obligations<\/li>\n<\/ul>\n<p><\/p>\n<h3 data-start=\"1576\" data-end=\"1592\">3. Consent<\/h3>\n<p><\/p>\n<p data-start=\"1593\" data-end=\"1755\">By using our website or providing us with your information, you expressly consent to the collection, use, and processing of your data as described in this policy.<\/p>\n<h3 data-start=\"1757\" data-end=\"1792\">4. Data Sharing and Transfers<\/h3>\n<p><\/p>\n<p data-start=\"1793\" data-end=\"2105\">We may share your information with third-party service providers who assist us in operating our business (e.g., hosting services, payment processors, IT tools), under strict confidentiality obligations. Some of these service providers may be located outside Canada, which may involve cross-border data transfers.<\/p>\n<p><\/p>\n<p data-start=\"2107\" data-end=\"2177\">We do <strong data-start=\"2113\" data-end=\"2120\">not<\/strong> sell or rent your personal information to third parties.<\/p>\n<h3 data-start=\"2179\" data-end=\"2202\">5. Data Retention<\/h3>\n<p><\/p>\n<p data-start=\"2203\" data-end=\"2322\">We retain your data only for as long as necessary to fulfill the purposes outlined above or to meet legal requirements.<\/p>\n<h3 data-start=\"2324\" data-end=\"2344\">6. Your Rights<\/h3>\n<p><\/p>\n<p data-start=\"2345\" data-end=\"2391\">Under applicable law, you have the right to:<\/p>\n<ul>\n<li data-start=\"2394\" data-end=\"2421\">Access your personal data<\/li>\n<li data-start=\"2394\" data-end=\"2421\">Request correction or update<\/li>\n<li data-start=\"2394\" data-end=\"2421\">Request deletion or object to certain processing<br data-start=\"2505\" data-end=\"2508\" \/>To exercise your rights, please contact us using the information provided below.<\/li>\n<\/ul>\n<p><\/p>\n<h3 data-start=\"2590\" data-end=\"2612\">7. Data Security<\/h3>\n<p><\/p>\n<p data-start=\"2613\" data-end=\"2771\">We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.<\/p>\n<h3 data-start=\"2773\" data-end=\"2789\">8. Cookies<\/h3>\n<p><\/p>\n<p data-start=\"2790\" data-end=\"2970\">Our website uses cookies to enhance your user experience. You may choose to disable cookies via your browser settings, although some features of the site may not function properly.<\/p>\n<h3 data-start=\"2972\" data-end=\"3000\">9. Contact Information<\/h3>\n<p><\/p>\n<p data-start=\"3001\" data-end=\"3194\">For any questions about this policy or to exercise your data protection rights, please contact us at:<br data-start=\"3102\" data-end=\"3105\" \/><strong data-start=\"3105\" data-end=\"3122\">Neuro-Concept<\/strong><br data-start=\"3122\" data-end=\"3125\" \/>5965 rue de Verdun, H4H 1M5, Verdun, QC, Canada<br data-start=\"3141\" data-end=\"3144\" \/>Email: direction@neuro-concept.com<br data-start=\"3170\" data-end=\"3173\" \/>Phone: 514-765-3773<\/p>\n<h3 data-start=\"3196\" data-end=\"3228\">10. Changes to This Policy<\/h3>\n<p><\/p>\n<p data-start=\"3229\" data-end=\"3396\">This privacy policy may be updated periodically. The date of the latest update will be shown at the top of this page. We encourage you to review this policy regularly.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 07\/10\/2025 At Neuro-Concept, we are committed to protecting your personal information. This privacy policy explains what information we collect, how we use it, and your rights, in accordance with applicable laws in Qu\u00e9bec and Canada, including the Act Respecting the Protection of Personal Information in the Private Sector (Qu\u00e9bec) and the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-11170","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Confidentiality | Neuro-Concept r\u00e9adaptation neurologique<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neuro-concept.ca\/fr\/confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Confidentiality | Neuro-Concept r\u00e9adaptation neurologique\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated: 07\/10\/2025 At Neuro-Concept, we are committed to protecting your personal information. 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